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Privacy Policy

USER INFORMATION

THOMAS WELLNESS, informs you that, in accordance with the provisions of Regulation (EU) 2016/679, of 27 April (RGPD) and the L.O. 3/2018, of 5 December, on data protection and guarantee of digital rights (LOPDGDD), we will treat your data as reflected in this Privacy Policy.

In this Privacy Policy, we describe how we collect your personal data, why we collect it, what we do with it, who we share it with, how we protect it, and what your choices are regarding the processing of your personal data. This Policy applies to the processing of your personal data collected by the company for the provision of its services. By completing any of our forms, you must first accept the terms of this Policy and that consent will be recorded.

1. RESPONSIBLE FOR THE PROCESSING OF YOUR DATA
  • Trademark: THOMAS WELLNESS
  • Company name: THOMAS WELLNESS GROUP, S.L.
  • TAX ID: B84956093
  • Address: C/ Lanzarote, 13 - Bajo B, 28703, San Sebastián de los Reyes, Madrid.
  • E-mail DPO: info@thomas.es
2. PURPOSE, LEGITIMACY AND CONSERVATION

We collect and process your personal data through the forms found on our website:

  • Contact us / Technical support

    Purpose: To answer your requests for information, respond to your requests and answer your questions or doubts. Send you commercial information about our activities and services if you accept the corresponding box.

    Legitimation: The treatment is based on the consent given by the user when completing and sending the form / The treatment is based on the consent given by the user when expressly ticking the box "I agree to receive discounts, promotions and news".

    Conservation: Your data will be kept in our databases for 6 months / Until you request to unsubscribe from our advertising mailings.

  • Newsletter

    Purpose: To send you commercial information about our activities and services, including by electronic means.

    Legitimation: The processing is based on the unequivocal consent given to us by the user when filling in the subscription form.

    Conservation: Until you request to unsubscribe from our advertising mailings.

3. TYPES OF DATA COLLECTED

The types of data we request are:

  • Identifying and contact data.

We also automatically collect data about your visit to our website, as described in the cookie policy. THOMAS WELLNESS GROUP, S.L. does not collect data considered especially sensitive, such as race or ethnic origin, political opinions or religious or philosophical beliefs, trade union membership, health, sexual activity or sexual orientation, biometric or genetic data.

It is the responsibility of each interested party that the data provided are true, accurate, complete and updated, being them the only ones responsible for any damage or prejudice, direct or indirect, that could be caused as a result of the breach of such obligation.

In the event that the data provided by a User belong to a third party other than the one providing the data, the User must inform the third party of the aspects contained in this Privacy Policy and obtain their authorization to provide their data to THOMAS WELLNESS GROUP, S.L.

4. RECIPIENTS OF THE DATA

The data may be communicated to third parties for the provision of various services, as Data Processors, but we will not transfer your personal data to third parties, unless we are obliged by law or you, after information and acceptance, have agreed so with us.

We share your information with:

  • Service providers contracted by (Processors), such as our hosting service, IT or legal advisors. We contractually require all our processors to use the personal data provided only for the purpose intended in the contract and to return or destroy it to us upon termination of the contract.
  • Service providers located outside the European Economic Area (international data transfers), e.g. the USA. In these cases, we require such recipients to comply with measures designed to protect personal data and we base such transfers on EU-approved mechanisms.
  • By legal obligation: Tax Agency, Public Administration with jurisdiction, Judges and Courts, etc.
5. DATA SUBJECTS' RIGHTS

You have the right to request confirmation as to whether we are processing your personal data and, if so, to access such data or request its portability. You also have the right to object to the processing of your data and/or to request its deletion.

You may request the limitation of the processing of your data in the following cases:

  • While the contestation of the accuracy of your data is being checked.
  • If the processing is unlawful, but you object to the deletion of your data.
  • When the school does not need your data, but you need them for the exercise or defense of claims.
  • When you have objected to the processing of your data for the performance of a task carried out in the public interest or for the satisfaction of a legitimate interest, while it is being verified whether the legitimate grounds for the processing outweigh yours.

In addition, you may revoke the consent given at any time. Please note that, after honoring your revocation, we may continue to communicate with you as necessary to comply with our legal obligations or to perform the contract you have with us.

For the proper exercise of your rights, we ask that, when making your request, you prove your identity with a copy of your ID card or equivalent official document, and identify the company (or companies) to which your data is linked, if applicable. The channels available to you are:

  • Letter: THOMAS WELLNESS GROUP, S.L., C/ LANZAROTE, 13 - BAJO B, 28703, SAN SEBASTIÁN DE LOS REYES, (MADRID), indicating "Data Protection" in the subject line.
  • E-mail: info@thomas.es, indicating in the subject "Data Protection".

If you consider that we have not treated your personal data in accordance with the regulations, you can contact the Data Protection Delegate at dpo@thomas.es, indicating in the subject: Data Protection Complaint. However, you can obtain more information about your rights by contacting the Spanish Data Protection Agency (www.agpd.es), before which you can file a complaint.

6. PRIVACY POLICY UPDATE

We strive to continually improve our services, processes and the protection of the rights of data subjects, so we will update this privacy policy periodically. We encourage you to review it regularly.